Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Juliette & Léa Montréal, reachable via info@Julietteleamontreal.com.

  1. Applicability
    By placing an order, you agree to these terms and conditions.

  2. Product Information
    We make every effort to describe our products accurately and to provide up-to-date information. However, typographical errors or inaccuracies may occur.

  3. Ordering and Payment
    Orders are processed once full payment has been received. The available payment methods may vary per country. Customers are responsible for checking which payment methods are available in their location.

  4. Processing and Delivery

  • Processing time: 1–3 working days

  • Shipping time: 3–7 working days (depending on location)

  • Shipments are sent directly from our supplier in China

  1. Returns and Cancellations
    Please refer to our separate return policy for all conditions.

  2. Liability
    We are not responsible for loss or damage during shipment if the tracking indicates that the parcel has been delivered. Always carefully check the address provided.

  3. Intellectual Property
    All content on the website (texts, photos, logos) is the property of Juliette & Léa Montréal and may not be used without permission.

  4. Complaints Procedure
    Complaints can be submitted in writing via info@Julietteleamontreal.com. We aim to respond within 5 working days.

  5. Applicable Law
    These terms and conditions are governed by Dutch law.